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Our Solutions

How Does It Work For Customers?

Customer Online Shopping - We have created technologies that provide customers with a complete online vehicle information source and tools to select a new or used vehicle, request test drives and price quotes, obtain pre-approved financing, even book a service appointment.

Customers go to a dealer’s web site from home or office and click a button to go to any department or section.

Sections include New Cars, New Car Specials, Used Cars, Used Car Specials, Leasing, Leasing Specials, Service, Service Specials, Body Shop, Parts, and Dealership Information. Customers communicate with the appropriate department by clicking a button.

Features
Customers click the mouse to configure a new vehicle of his choice, and request a quote.
An optional online calculator lets customers compare lease payments to financing, factoring in various down payment and trade-in values, and show payment terms and amounts.
Customers receive approval for Pre-Approved Financing usually within 60 minutes (during normal business hours)

Profile of An Internet Customer – A Different Breed

They are sophisticated an knowledgeable
They know what they want
They know how much they want to pay
They are often impatient
They expect a fast loading site
They don’t require total personal interaction

Canadian Internet Users*
46% would use the Internet to choose a vehicle
42% would use the Internet to get online quotes
37% would use the internet to locate a dealer
20% would use e-mail to book a test drive

*1998 A. C. Nielsen Canadian Internet Report

How Does It Work For Dealers?
Car DealerServices (CDS) provides New and Used Car dealers with Internet based solutions that integrate internet communication technologies with exiting management tools enabling dealers to seamlessly update data live on the net.

Exclusive ‘EasyLoad’ Inventory Management Software
Most car dealers agree that the Internet must be an integral part of their marketing strategy. However, there is one overriding complaint by car dealers- the ability to update their inventory and pricing on the Internet themselves, including the ability to add pictures. Our dealer managed software does this, and more . . .

EasyLoad can be added to an existing web site or built into a new web site. It eliminates the requirement for dealers to fax or e-mail copies of the latest factory incentives, used ca inventory or service specials to the company managing and/or hosting your web site. You can simply logon from any computer and make your own revisions anytime, anywhere.

We have incorporated many of the features auto dealers expressed a need for. The dealer’s experience told us it took their current Web site designers too long to make changes, the industry language was not quite right and the Service Specials were usually expired. Now we have the solution – EasyLoad.

CDS will design an EasyLoad Intranet that will enable you to Interface with your Web site. You will be able to make changes to important time sensitive sections, a your convenience, within your urgent time frame.

Pre-Owned Inventory Search Engine
Another important feature that is now mandatory for dealer websites is the addition of a search engine to enable customers to quickly determine if a specific vehicle is in stock. If the requested vehicle is currently not in stock, the customer is asked f he wants you to find that vehicle for him. All inquiries are automatically acknowledged with a responder e-mail. 

Pre-Approved Financing
When a customer applies for credit, their application information will be sent to you. When approved customers receive a Congratulation message and an invitation to visit your dealership to arrange a test drive and delivery.

Conditional approvals inform the customer that additional information is required, while rejected applicants are told their applications ‘cannot be processed electronically at this time’. Both categories of applicant are then directed to visit your dealership to continue the process.

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